Feedback

We at Shake'N'Cake aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Love the food, the customer service is extraordinary. I have an autistic little boy who won't eat alot of foods but he asks for takeaways from Shake n cake all the time. Thank you

Emma, 01 Jul 2020

Not impressed on the waiting time 1 hour and a half when website sead would be ready at 7 had a autism child with myself and didn't take it well not impressed

Katie, 01 Jul 2020

  Reply : Due to covid 19 we are staggering collection orders for staff and customer safety so we call and give a collection time - something we have been very transparent about on all social media. We tried to call you to schedule collection time and we couldn't get in touch with the number supplied. With no way to contact we won't start the order until you arrive as hot food may go cold and frozen desserts would melt.

The food was excellent, the service was also great, would definitely recommend. Would also like to share that a staff member called Charlotte is the best, so everybody give her a shout out.

Julie, 29 Jun 2020

Good but overflowed the cup.

Bobbie, 29 Jun 2020

I literally don’t think theres nothing that isn’t good here,,, it’s literally my go to place for everything have partner over he orders here too, kids treat night from here and whether I fancy a Parmo or cake I go here I only ever moaned once about cake portions the one time tho and was only cause every time before they have been bigger but it didn’t really matter as cakes are absolutely amazing I’m not even a brownie type of women either and I find myself ordering them now too whispa gold are mine and kids favourite and just had a box of brownies for me and the kids and wow amazing And the other day tried a a steak wrap for a change and was surprised how nice it was just cause never tried one before so slowly making my way through the menu if I have one big complaint it be the tempting posts on fb and the offers that drag you from I’m gonna be good this week to what the hell brownies here I come haha

Jenza, 29 Jun 2020


Susan, 28 Jun 2020

Food is amazing, cakes have the perfect amount of icing to cake ratio and the slushies are juicy!

Ebony, 27 Jun 2020

Perfect as always 50 out of 10. The milkshake seemed more full than usual which was extra nice thanks. Now I’m just waiting for your new pizzas so I can order, it’s my birthday on Monday soooo it would be very nice if they are available by then :)

Isaac, 26 Jun 2020

Good quality of food

Bobbie, 26 Jun 2020

Ordered a few times now, food is always amazing,the white bueno cake is amazing, delivery very quick ,ordered 9 minutes before closing and got delivered not long after thank you

Rossi, 24 Jun 2020

You no I love this place. After not having a cooker for over a week I'm treating myself. Love and respect to you all. ❤

Helen, 21 Jun 2020

Ordered a few times from you now, delivery takes a bit too long I've waited about 2 hours for food everytime ive ordered which isn't good. Never any issues with the food its self but the service speed is poor and puts me off ordering from yourselves again as others offering similar things deliver quicker.

Ellie, 21 Jun 2020

Excellent friendly service

Cathy, 20 Jun 2020

My favourite cakes and milkshakes

Morgan, 20 Jun 2020

Would be great if u cud pay with PayPal

Caroline, 19 Jun 2020

  Reply : Paypal is a very outdated payment system Caroline, can I ask why you think this would be a benefit to either yourself or Shake'n'Cake?

Best place ever, I wish I had more hands so I could give it 4 thumbs up

Shaun, 18 Jun 2020

Nachos were missing from the order

Christopher, 17 Jun 2020

Good services

Heather, 17 Jun 2020

Service is very very very slow, told to come early and its still later than the actual original quoted time

James, 15 Jun 2020

Love the food and Icecream yummy to

Melanie, 15 Jun 2020


Susan, 14 Jun 2020

We ordered here for the first time tonight, My partner is American and he said it’s the best food he’s had since he’s been in England and the closest to American food. Food was amazing delivery was on time, Driver was friendly and defo value for money. We spend £42

Toni Marshall, 11 Jun 2020

The payment system is not great, 3 attempts and I have finally managed to order our food. Will not be impressed if 3 payments

Kiriana, 10 Jun 2020

  Reply : Sorry you found difficulty Kiriana.....the payment system is great, judging by how busy we were last night and how many transactions went through I suspect it may be your phone or network.

Excellent food once again,I’ve ordered from here quite a few times and it’s always been excellent

Damian, 10 Jun 2020

Always very nice food and delivered pretty quickly.

Lee, 10 Jun 2020

Awesome shop, love everything

Debra, 07 Jun 2020